Ed Foster's Radio Weblog
view rss
Where Gateway and MPC collide
8/1/2009 external link
Which Gateway computers are affected by MPC's closure? READ MORE
Let's keep the good ones
6/1/2009 external link
Advice on playing the tech support game from those who have hung in -- and won READ MORE
Calls drive customers away
5/1/2009 external link
One man takes a stand against robocalls -- and gains a minor victory READ MORE
A memo from MPC Corporation
30/12/2008 external link
An internal memo reveals bad news about MPC Corporation's reorganization process READ MORE
Persistence is an art
29/12/2008 external link
One reader wins the game of customer service READ MORE
Scrooge weighs in
24/12/2008 external link
You knew it would happen? Could Scrooge let Cratchit just enjoy the day? Never! READ MORE
MPC update
23/12/2008 external link
This is a break in our regularly scheduled "Bob Cratchit Hall of Fame" programming to bring you a quick update on MPC Corporation READ MORE
Bob Cratchit would have loved this
19/12/2008 external link
A Gateway experience that would have made the holidays a bit more festive for poor Bob -- if they'd had laptops in Dickens' England READ MORE
Another nomination for the Bob Cratchit Hall of Fame
17/12/2008 external link
One man dares to admit here that he had a great experience with a Microsoft product READ MORE
The Cratchit Hall of Fame commences
16/12/2008 external link
The first plaudit for our Bob Cratchit Hall of Fame READ MORE
Visa to the rescue
12/12/2008 external link
Caught in the MPC Chapter 11 mess (or any warranty mess, for that matter)? Maybe your credit card can help. READ MORE
Holiday scam alert
10/12/2008 external link
Watch out for electronics stores that accept only wire transfers for payment READ MORE
The $2 million penalty clause
9/12/2008 external link
One more outrageous EULA attempts to own your code and fine you $2 million READ MORE
The Bob Cratchit Hall of Fame
5/12/2008 external link
Can you think of a few good things to say? READ MORE
More MPC woes
4/12/2008 external link
MPC customers are left stranded -- some with their computers held hostage -- as MPC Corporation reorganizes READ MORE